Before Your First Visit


  • For all Pet Services, Port City Pups guests must:
    • Create an online account with Gingr¹
      • Fill out and submit our “New Customer” forms
      • Online registration is available 24/7/365
    • Confirm your pet’s vaccination records²
      1. Provide copies of your records upon arrival
      2. Ask your Vet to verify vaccinations by:
        • Calling our office at 251-272-9897
        • Emailing our office at
        • Uploading digital records via our online form
  • Prior to Day Care Services, your pup must:
    • Be spayed or neutered past 8 months of age
    • Pass a short temperament test during their first visit
      • Must arrive at 7am sharp for temperament test!

¹ Gingr is a secure, online customer portal accessible from wherever you are when it’s convenient for you. As a registered user, you can:

  • Request and book boarding or daycare reservations, grooming appointments, and other services
  • Receive automatic reservation and appointment confirmations and reminders by email and SMS
  • Sign waivers/agreements online
  • Upload files and vet records
  • Purchase pre-paid packages online

² Port City Pups requires the following vaccinations:

  • Distemper and Parvo
  • Rabies
  • Bordetella